Successful Companies Make Accountability a Priority

Todd Palmer, PM's "About Your Business" contributor.

From Todd Palmer’s experience, there are five accountability pitfalls that business leaders should avoid if they want a high-performance organization.

The PM “About Your Business” contributor lists these as unclear responsibilities for managers and employers, resulting in misaligned goals, vague duties, and a lack of measurement processes to make sure things get done; executives that don’t follow up on goals, strategies and metrics; management misbehavior, such as missed deadlines, resulting in bad strategic decision-making and poor employee performance and execution; flawed corporate strategies that receive backlash, hurting management credibility; and territorialism and silos, with clients focusing on the needs of employees at the expense of the organization.

Todd has advice on how to avoid these mistakes and an example of good leadership in James Burke of Johnson & Johnson in his column, “Don’t Create a Culture that Lacks Accountability.” Read the entire article here.