BIG Kaiser Enhances In-House Repair Capabilities

BIG Kaiser Precision Tooling is making dramatic improvements to BIG Profit Maker, Kaiser and Unilock repair services at its Illinois facility.

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BIG Kaiser Precision Tooling is making dramatic improvements to BIG Profit Maker, Kaiser and Unilock repair services at its Illinois facility. These include bringing certain services in house that until recently had to be performed overseas, significant price reductions, eliminating charges for some commodity parts, and the addition of same-day services. Adjustments like these make it faster, more cost effective and easier to have mission-critical tooling repaired and maintained.

“Sending tools to us is much more convenient and cost effective for our customers,” says Shawn Stevens, repair technician. “BIG Daishowa Profit Maker tools such as angle heads—if the unit’s crashed, broken, snapped or sheared off, we can fully fix it here now, and in 1 day, if need be. You can pretty much tear the thing in half, and it will be reparable. Plus, with the added cost-savings of our newly reduced repair costs, customers are spending less for the same service. Overall, it’s a great improvement.”