Exact Metrology has received official AS9100 certification. The Aerospace Standard 9100 includes the requirements for aviation, space and defense organizations. This certification means that the company practices a quality management system (QMS) that consistently meets customer expectations.
Exact Metrology management has been heavily involved with the QMS process. This starts with the setting of quality policy, quality goals and objectives. Management review looks at the data from QMS, sees that quality goals are met, sets new ones and strives for continuous improvement. The advantage of this stringent management review is that it provides a basis for reviewing goals and performance against goals that are periodically reviewed. As a result, according to company co-founder Dean Solberg, customer satisfaction has increased because, “…the goals and objectives of the QMS take the customer’s needs into account and the Exact team can react and plan accordingly.”
Benefits of implementing AS9100 include well defined and documented procedures to improve the consistency of output, quality is constantly measured, procedures ensure corrective action is taken whenever defects occur, reduced overall cost, appreciably lower defect rates and earlier detection, exposure to new markets and retention/increase of market share in existing sectors, internal operational efficiency and overall better process control and workflow.