MP Systems Named Partner of the Year by Okuma America

Okuma America Corporation has announced that MP Systems, a manufacturer and supplier of high pressure coolant systems used in CNC manufacturing, was chosen by Okuma distributors as Partner of the Year amongst all members of Partners in Thinc.

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Okuma America Corporation has announced that MP Systems, a manufacturer and supplier of high pressure coolant systems used in CNC manufacturing, was chosen by Okuma distributors as Partner of the Year amongst all members of Partners in Thinc. In a survey of Okuma distributors, members were ranked on a variety of attributes, and MP Systems’ overall score ranked highest. The purpose of this annual survey is to provide quantified information that enhances both the understanding of past performance and the future potential of the Partners in Thinc network.

In addition to earning the top overall score, MP Systems ranked highest in four out of nine specific categories, including: 

  1.     Engagement and involvement with the distributor
  2.     Product and service quality
  3.     Responsiveness to service inquiries
  4.     Responsiveness to requests for pre-sale support requests

MP Systems also scored a high overall “awareness factor,” which is included so partners can gauge how much customers know and understand about their products.

Okuma distributors and partners work closely together to deliver the most effective solutions for machine tool user’s production challenges. This partnership is the largest cross-company collaborative network in the metalworking and CNC machining industries.

“Our survey reveals that MP Systems provides quality products and an extremely high level of customer service,” says Jeff Estes, director of Partners in Thinc. “We honor them for their achievements and thank them for exemplary support of our distributors.”