New Customer Relations Department

Taubensee Steel & Wire Company’s new customer relations department is replacing its previous inside sales service department.

Taubensee Steel & Wire Company’s new customer relations department is replacing its previous inside sales service department. Kris Mikkelson, customer relations manager, who directs the new team, says, “Taubensee’s inside team delivers more than general service to our customers. We provide solutions to problems, commitments to quality, long-term partnerships and a trust our customers count on. We needed to accurately represent this in our sales structure.”
Championing her team is 36-year employee, Lee Ann Brooks, and 11-year employee, April Smith, as senior customer relations executives; Nicole Silvers and Hollie Calow as customer relations executives; and Andrew Winter as customer relations specialist. The customer relations department partners with the company’s outside sales force to provide quick responses and a commitment to exceeding expectations, the company says. Contact the company at taubensee.com.