Tri-State Tool Grinding Becomes Licensed Komet Service Partner

“This is an opportunity for growth that’s totally in line with our vision of where we want the business to be in 2, 5 or 10 years” says Jim Dinkelacker, co-owner of Tri-State Tool Grinding, with his brother Mike.

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“This is an opportunity for growth that’s totally in line with our vision of where we want the business to be in 2, 5 or 10 years” says Jim Dinkelacker, co-owner of Tri-State Tool Grinding, with his brother Mike. His statement was echoed by Mike who adds, “We have a young group of very good technicians, have been investing in equipment – we now have 5 CNC grinders and are ready to move to a larger facility whenever needed. We have a real desire to grow our customer base in the tri-state area and beyond.”

The Komet Service partnership certainly represents a means for Tri-State Tool Grinding and the other members of the network to develop their business with the support of the Komet brand. Now counting 17 partners in Europe and three in North America, Komet Service is a way for Komet to extend its presence in the field by offering “Komet quality” re-grinding and re-coating services, as well as the manufacture of new simple special carbide tools, backed by its technical expertise.

Before being granted a license to operate under the Komet Service banner, the partners must meet strict requirements in terms of equipment (for measuring and inspection especially), undergo an in-depth technical training and embark on their ISO 9001 certification if not already certified. In return, they are supported by a comprehensive marketing package, which includes customized business forms, literature, PR, a website, and so on. They also gain access to Komet’s technology and field support of its sales and distribution network.

“It’s a win-win for all parties involved” says Thomas Whennen, manager, Komet Service for North America. Indeed, these partnerships allow current customers to experience an enhanced level of service and support from the company, represent a growth opportunity for our partners through an expansion of their product and service portfolio and enhance the company's brand presence and customer proximity in North America through an extensive network of local partners.

“Becoming a Komet Service partner and securing our ISO 9001 certification will help us acquire new, larger customers, and also to penetrate the medical industry, especially in Indiana, with the extreme precision of our new computerized measuring and inspection equipment” adds Mike Dinkelacker.