United Grinding Breaks Ground for New Facility

With the new facility, the company will further strengthen its customer service and support and boost its operational agility for even faster response to ever changing customer needs.

United Grinding conducted a groundbreaking ceremony on August 9 for its new North American headquarters to be built in Miamisburg, Ohio. With the new facility, the company will further strengthen its customer service and support and boost its operational agility for even faster response to ever changing customer needs. 

United Grinding’s North American market has grown significantly over the last 15 years, and the strategic outlook for the forseeable future includes even more growth. 

According to Stephan Nell, CEO of United Grinding Group, the new Miamisburg facility will not only further enhance customer-centric activities, but will also boost operational agility and expand parts, rebuild, retrofit, automation and preventative maintenance offerings in the North American market. 

“This strategic move allows us to provide our customers with solutions unique to the industry,” Mr. Nell says. “As a total turnkey solutions provider, we continuously look for new ways to expand our operations and business to benefit our customers and the markets we serve.”

The new 100,000-square-foot facility will reside on approximately 15 acres of land near Ohio Interstate 75. The company's current employees that will move to the new headquarters, the company plans to create significantly more jobs in the next 5 years. 

Currently, United Grinding North America has two locations, its headquarters in Miamisburg and one in Fredericksburg, Virgina. While the Ohio facility houses surface, cylindrical and profile grinding business, the Virginia facility services the tool and cutter grinding machines and measurement systems sectors. Field service representatives are based in both locations. 

The new facility will be certified for both Six Sigma and 5S and will align perfectly with the company’s PuLs initiative. As an internal cross-function initiative, PuLs focuses on applying best practices in every aspect of the company’s business from sales to applications support to training and preventive maintenance. It also involves the company regularly sending out surveys to effectively gage customer satisfaction levels via the Net Promoter Score measuring method.