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Hurco Develops Field Service Apprentice Program

Two-year program is designed to bridge the skills gap and introduce more people to the machine tool industry.

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The FSA is open to candidates who are mechanically inclined and have no industry or engineering experience

FSA is open to candidates who are mechanically inclined and have no industry or engineering experience.

Hurco North America has developed a two-year Field Service Apprenticeship (FSA) program that begins with a 12-week industry training which merges hands-on training and repair of CNC machines with classroom materials.

“We are fortunate to have a tenured service and support team at Hurco,” says Cory Miller, general manager of Hurco North America. “The knowledge they have amassed is extremely valuable and the FSA program will allow them to transfer that knowledge to the next generation of service engineers with intensive training about the machine tool industry, how they are built, the technology that powers our CNC machines, how to diagnose issues and service machines.”

The program is open to both candidates with a degree or working toward one as well as candidates who are mechanically inclined and have no industry or engineering experience. “We know there are people outside our industry who would excel at a career as a service engineer for machine tools, but might not have been exposed to our industry,” Miller says. “We believe the FSA will be important to bridge the skills gap and introduce more people to the machine tool industry, which benefits the industry as a whole.”

Field service engineers serve as ambassadors for Hurco Companies Inc. —working to provide technical support, training and service for CNC machines at customers’ facilities across the country. Continuous training on emerging technologies in CNC controls, robot integration, 5-axis machine and multi-spindle lathe installation, repair and applications will also be provided long after completion of the apprenticeship.

The FSA program will take place at Hurco’s headquarters in Indianapolis, Indiana. “If you have a strong work ethic, like to learn how things work, like hands-on training and want a career instead of a job, this apprenticeship is for you,” says Mark Gilmore, service manager for Hurco North America.