Index Hires New Service Manager to Oversee US and Canada
Matt Voyles will be responsible for overseeing the 22 field service engineers that respond to customer needs across the U.S. and Canada, as well as coordinating with personnel at Index’s network of 19 distributors.
Edited by Lori Beckman
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Index Corp. has hired Matt Voyles
Matt Voyles
as service manager. In his position, Mr. Voyles will be responsible for overseeing the 22 field service engineers that respond to customer needs across the U.S. and Canada, as well as coordinating with personnel at Index’s network of 19 distributors, many of whom provide service to customers as well.
Mr. Voyles possesses more than 20 years of manufacturing equipment service experience, first at Carl Zeiss and then with Makino/Single Source Technologies. He has been in a management role for almost a decade, overseeing a service team that grew to include more than 40 team members. Over the course of his career, he has established a strong competency for understanding the diverse needs of a large customer base and aligning resources to efficiently and effectively respond to those needs.
“Matt possesses a skill set that perfectly matches our needs as a rapidly growing organization,” says Tom Clark, president and CEO of Index Corp. “Over the past two years, Index has expanded our team in the U.S. and Canada by 25 people, a 40% increase, to meet the growing customer demand for advanced machine tools.”